Shipping & Return Policy

Shipping and Return Policy

  1. Order Processing
  • Orders are typically processed within 2-3 business days.
  • During peak seasons, order processing may take longer.
  • You will receive an email notification with tracking information once your order has been shipped.
  1. Shipping Rates
  • Keny Stationery offers free shipping on all orders over ₹2500.
  • Shipping rates for orders under ₹2500 will be calculated based on the order total and shipping destination.
  1. Shipping Methods
  • Keny Stationery uses a variety of shipping carriers to deliver orders.
  • The estimated delivery time for your order will be displayed at checkout.
  • You may choose to upgrade your shipping method for an additional fee.
  1. Delivery
  • Orders are typically delivered within 3-5 business days of shipment.
  • Deliveries may be delayed due to unforeseen circumstances, such as weather or carrier delays.
  • You will be notified if there are any delays in your order delivery.
  1. International Shipping
  • Keny Stationery currently does not ship internationally.
  1. Damaged Products
  • If you receive a product that is damaged, please contact Keny Stationery customer support at as soon as possible.
  • Please keep the damaged items in their original packaging.
  1. Returns
  • Keny Stationery offers a NO RETURN policy on all products.
  1. Refunds
  • Once we receive your returned item, we will inspect it and issue a refund to your original payment method.
  • Refunds are typically processed within 5-7 business days.
  1. Exchanges
  • If you would like to exchange an item, please contact Keny Stationery customer support at as soon as possible.
  1. Exceptions
  • The following items are not eligible for return or exchange:
    • Gift cards
    • Items that have been used or damaged
    • Items that are not in their original condition and packaging
  1. Shipping Costs
  • You are responsible for the cost of shipping returned items.